Shipping policy

Your order means a lot to us, which is why we’re dedicated to providing fast, safe, and reliable delivery services for all of our items.

We currently offer shipping to the following countries:

  • US, Canada, UK
  • Australia, New Zealand
  • Saudi Arabia, United Arab Emirates

Shipping Methods

We are pleased to offer free shipping to our customers across multiple countries. Below you’ll find detailed information about our processing time and estimated delivery windows.

1. Order Processing Time

  • All orders require 1-3 business days for preparation before they are shipped.
  • We strive to process your orders promptly to ensure timely delivery.

2. Shipping Destinations & Estimated Delivery Times

Country Shipping Time Estimated Total Delivery Time
(Including Processing Time)
US, UK 5–8 days 6–11 days
New Zealand 5–8 days 6–11 days
Saudi Arabia 5–8 days 6–11 days
United Arab Emirates 5–8 days 6–11 days
Australia 9–13 days 10–16 days
Canada 7–12 days 8–15 days

 

All orders include free shipping.

Additional Information

  • Please note that delivery times may be affected by global shipping conditions and customs processing.

Duties and Taxes

Prices shown do not include any duties, taxes, or customs fees. Buyers are responsible for any applicable import charges, and we do not cover these costs.Please ensure that you cooperate with customs clearance and pay any applicable fees.

Exception

  • We cannot ship to P.O. boxes.

The address is incorrect

  • Ensure accuracy: Double-check delivery details to avoid unnecessary delays.
  • Liability for Damages: We are not responsible for lost or unclaimed packages due to incorrect address information.

Order Changes and Cancellations

  • Modify or Cancel an Order:
    If you need to change or cancel your order, please contact us by clicking here before your order is shipped. Once your order has been shipped, it cannot be modified or cancelled.

  • For Orders Already Shipped:
    If your order has already been shipped, please refer to our return and refund policy for guidance on how to proceed.

Shipping Delays

We strive to process and ship your orders as quickly as possible. However, please note that certain circumstances beyond our control may lead to delays, such as:

  1. Adverse weather conditions.
  2. Increased demand during holidays or promotional events.
  3. Courier service disruptions or delays.
  4. Customs clearance processes.

While we do our best to minimize delays, we will keep you informed and provide updates as needed. If you experience significant delays, feel free to contact us for assistance.

If you have any questions regarding shipping, please feel free to contact our customer service team.Click Here